> For the complete documentation index, see [llms.txt](https://seat-airlines.gitbook.io/seat-airlines-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://seat-airlines.gitbook.io/seat-airlines-docs/help/faq.md). # FAQ Quick answers, with links to the full story. ## Seats
Can I choose my seat? No. Every holder is ranked by balance and seated in rank order, so your seat is whatever your holding earns against everybody else's. You can *look* from any seat you like — see [The seat ladder](/seat-airlines-docs/the-cabin/seat-ladder.md).
Why am I in the cargo hold? Either you are ranked below the 178th seat, or your balance has not been read yet — the check-in card says **unread** under Holding when that happens. The Boarding ladder shows what the last seat aboard is holding.
Why did my seat change? Somebody's balance changed — yours, or a holder's near you. Out-hold the holder ahead of you and you take their seat; be out-held and you move back. The PA announces your new seat.
I just bought more. How long until my seat updates? Your own balance is re-read every 2 minutes, and straight away when you check in or reload the page. The rest of the holder list is refreshed every 90 seconds.
What is "Souls on board"? The number of holders seated on the aircraft, up to 178. How many ride below the cutoff is on the placard in the cargo hold.
## Costs and safety
Does any of this cost anything? No. Checking in, putting up an advert, publishing a card and sending messages are free. Seat Airlines never asks your wallet for a transaction — only plain-text signatures, which cost nothing. See [Wallet safety](/seat-airlines-docs/safety/wallet-safety.md).
Which wallets work? Can I use my phone? Phantom, Solflare, Backpack and Nightly, and any other Solana wallet that registers itself with the page. On a phone, open seat-airlines.space in your wallet app's built-in browser to check in. See [Connecting a wallet](/seat-airlines-docs/getting-started/connecting-a-wallet.md).
## The flight
Why does it say 163,000 ft for a moment when the page opens? That is the starting value shown until the first market reading arrives, usually within a second or two. If the market cannot be reached, the instruments hold their last reading.
Why is it night outside? The sky follows **your** clock. If it is night where you are, it is night outside the aircraft. See [The sky outside](/seat-airlines-docs/how-it-flies/the-sky.md).
Why does the Outside reading say "Modelled weather"? Live weather could not be fetched — you may be offline, or a blocker stopped the request — so a modelled sky stands in.
Why is the aircraft rolling or upside down? The flight crew can take the controls for show, and everyone sees it at once. The altitude and attitude still come from the market. See [One number flies the plane](/seat-airlines-docs/how-it-flies/flight-model.md).
When does the Brace lamp light? Only in a near-total collapse: a five-minute fall of about 94% or more, which pitches the nose past 18° down. Oxygen comes first, at a fall of about 81%. See [The overhead panel and the PA](/seat-airlines-docs/how-it-flies/overhead-panel.md).
Why does the board at the top keep changing? It is a split-flap departure board, and it turns through the airline's lines: *Market cap is altitude*, *Take a seat*, *Network*, *Build*, *Relax* and more. If your device is set to reduce motion — on Android, **Remove animations** — the words still change, but the flaps do not turn. The flight views respect the same setting the same way: the swaying and banking stop, and the aircraft's strobes and beacons swell and fade instead of flashing, while the ground keeps calmly going past, because an aircraft that is not moving is not an aircraft.
## Adverts
Other people can't see my advert. If the PA said it went up *in this browser only*, the advert server could not be reached and your advert was saved on your device instead. Publish it again later. See [Put an advert on your seat](/seat-airlines-docs/the-wall/put-an-advert-on-your-seat.md#when-something-goes-wrong).
How do I remove or change my advert? Open your seat on the wall. **Change your advert** publishes a new one in its place; **Remove** takes it down, after you sign a short message. A published advert also comes down on its own if your wallet leaves the manifest. See [Put an advert on your seat](/seat-airlines-docs/the-wall/put-an-advert-on-your-seat.md#changing-or-taking-one-down).
## Section network
Why can't I see somebody's email or links? They are seated in another cabin. Contact details are readable only by the holder's own section. See [Your seat is which room you are in](/seat-airlines-docs/section-network/how-far-you-can-see.md).
Why can't I send somebody an introduction? You can only write to holders whose card you can read — the people in your own section. Introductions never go to another cabin, and there is a limit of 20 messages an hour.
--- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://seat-airlines.gitbook.io/seat-airlines-docs/help/faq.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.